1. Account
Users must provide accurate information when registering and are responsible for protecting access to their accounts.
Terms of Use
Basic rules for safe and fair use of the DALA.DAY platform.
Last updated: September 24, 20262. Platform use
Fraud, spam, misuse of other people's data and attempts to disrupt the service are prohibited.
3. Guides and organizers
Anyone publishing a tour is responsible for the accuracy of its description, program, price, dates and safety-related information.
4. Reviews and messages
Reviews and conversations should reflect genuine experience and must not contain abuse, unlawful content or deliberately false information.
5. DALA AI usage limits
AI assistant requests are limited on a rolling 24-hour basis: guests may send up to 8 messages and 2 messages per minute; signed-in travelers may send up to 30 messages and 6 messages per minute; guides and partners may send up to 60 messages and 10 messages per minute. A single message may contain up to 1,500 characters for guests and travelers and up to 2,500 characters for guides. The platform-wide cap is 3,000 AI requests per 24 hours. Partner AI may automatically create no more than 3 support tickets per guide in 24 hours. DALA.DAY may change these limits to maintain service stability and prevent abuse.
6. Nature of AI responses
DALA AI responses are informational. Material booking details, prices, dates, route requirements and tour conditions should be verified on the relevant tour page or with the guide.
7. Restrictions and support
If these rules are violated, DALA.DAY may restrict content, hide listings or temporarily suspend access to an account. Questions about these rules can be sent to DALA.DAY support.